Privacy Policy
Last Updated: April 15, 2026
1. Information We Collect
At TrooLive, we collect data to provide the best possible live-shopping experience. This includes information you provide directly (like creating an account, entering payment details, or chatting), automatically collected data (like IP address, browser type, and interactions on our site), and data from third parties (like Google Auth integrations).
2. How We Use Your Data
We use the data we collect to operate, provide, improve, and personalize our services. This includes processing transactions, streaming video securely, enforcing safety on the platform, and communicating with you regarding your orders or upcoming drops.
3. Information Sharing
We do not sell your personal data. We may share necessary delivery information with our partnered Vendors solely to fulfill orders you place on TrooLive. We may also share data with service providers (payment processors, cloud hosts) operating on our behalf under strict confidentiality agreements.
4. Security
We implement advanced technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. We use encrypted payment gateways and do not store raw credit card numbers on our servers.
5. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact our Data Protection Officer at privacy@troolive.com.